Product Variations
Please note that the actual gift boxes may not be identical to the images displayed on the website. Variations in packaging and arrangement are possible.
Order Acceptance
All orders are subject to the availability of the selected gift boxes. In the event that a chosen product is unavailable, we will notify you and provide suitable alternatives or a refund.
Exchange and Refund Policy
We accept requests for exchanges or refunds in the rare case that the nuts are found to be missing from your order and provided that photographic evidence is submitted on the same day of delivery. We reserve the right to verify such claims before processing any refunds or exchanges.
Package Inspection
We strongly advise our customers to thoroughly inspect the delivered package before acceptance. Please do not accept any packages if the seal is broken or the bill is missing. This ensures the integrity of your order.
Pricing
All prices listed on the website are subject to change without prior notice. We strive to maintain accurate pricing, but errors can occur. In such cases, we will inform you of any discrepancies before proceeding with your order.
Order Cancellation
Orders can be canceled within 24 hours of placement. Cancellation requests beyond this period may be subject to a cancellation fee.
Shipping and Delivery
We aim to deliver your orders within the specified time frame. However, delivery times may vary depending on your location and circumstances beyond our control. We are not responsible for delayed deliveries caused by external factors.
Quality Assurance
We take utmost care to ensure that the products are fresh and of high quality. However, due to the nature of natural products, there may be slight variations in taste, texture, and appearance.
Privacy Policy
We respect your privacy and protect your personal information in accordance with our Privacy Policy. Your data will not be shared with third parties without your consent.
Disclaimer
Our products may contain allergens. It is the customer’s responsibility to review the product information, including ingredients and potential allergens, before making a purchase. We are not liable for any allergic reactions that may occur.